Boost Consulting Services with Client Infrastructure Framework.
Challenges
• Keeping pace: Meet customers’ changing needs—for example, offering advice on managing trends for hotdesking, working at home and remotely, and the integration of consumer computing devices into the corporate IT infrastructure.
• Credible advice: Computacenter needed to be able to understand desktop virtualization in depth and be able to speak credibly to customers about the latest hardware and software to support these environments.
Solutions
• Compelling framework: Computacenter launched a dynamic client infrastructure (DCI) framework which offered customers a comprehensive consulting approach to an end-device virtualization infrastructure.
• Best practice: Computacenter now recommends that its customers use devices based on the 3rd generation Intel® Core™ vPro™ processors as some of the best hardware platforms to run their virtualized client infrastructure, with Ultrabooks™ as the most versatile device.
Impact
• Closer to customers: Computacenter can now have better conversations with customers and provide more comprehensive advice on desktop virtualization.
• Increased revenue: 80 percent of all customers looking for a client solution implement a complete DCI solution or at least parts of it.
Framing Consultancy
Computacenter is Europe’s leading provider of IT infrastructure services. It advises corporate and government organizations on their IT strategies, implements the most appropriate technology from a wide range of leading vendors and, if required, manages their technology infrastructures on their behalf.
Its business is split across three main areas: Manage & Transform, providing maintenance, support, and transformation management; Consult & Change, providing guidance on improving IT infrastructures and business outcomes; and Source & Deploy, implementing technology and full lifecycle management.
Read the full Boost Consulting Services with Client Infrastructure Framework Case Study.
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Boost Consulting Services with Client Infrastructure Framework.
Challenges
• Keeping pace: Meet customers’ changing needs—for example, offering advice on managing trends for hotdesking, working at home and remotely, and the integration of consumer computing devices into the corporate IT infrastructure.
• Credible advice: Computacenter needed to be able to understand desktop virtualization in depth and be able to speak credibly to customers about the latest hardware and software to support these environments.
Solutions
• Compelling framework: Computacenter launched a dynamic client infrastructure (DCI) framework which offered customers a comprehensive consulting approach to an end-device virtualization infrastructure.
• Best practice: Computacenter now recommends that its customers use devices based on the 3rd generation Intel® Core™ vPro™ processors as some of the best hardware platforms to run their virtualized client infrastructure, with Ultrabooks™ as the most versatile device.
Impact
• Closer to customers: Computacenter can now have better conversations with customers and provide more comprehensive advice on desktop virtualization.
• Increased revenue: 80 percent of all customers looking for a client solution implement a complete DCI solution or at least parts of it.
Framing Consultancy
Computacenter is Europe’s leading provider of IT infrastructure services. It advises corporate and government organizations on their IT strategies, implements the most appropriate technology from a wide range of leading vendors and, if required, manages their technology infrastructures on their behalf.
Its business is split across three main areas: Manage & Transform, providing maintenance, support, and transformation management; Consult & Change, providing guidance on improving IT infrastructures and business outcomes; and Source & Deploy, implementing technology and full lifecycle management.
Read the full Boost Consulting Services with Client Infrastructure Framework Case Study.
